Shipping policy

Last updated: September 29, 2026

Free shipping. Shipping is free on all orders. The shipping cost shown at checkout is always the final one.

Processing time. Orders are processed within 1–3 business days. Orders placed on weekends or public holidays are processed the next business day.

Delivery time. Most orders arrive within 10–18 days of the order date. Delivery times are estimates and can vary with the destination, customs checks and carrier delays, especially during peak seasons.

Tracking. Every order ships with tracking. We'll email you the tracking number as soon as your order ships. Tracking can take 2–5 days to show its first update.

Where we ship. We ship to most countries. If we can't deliver to your address, you'll see this at checkout before paying.

Customs, duties and taxes. Some countries charge import duties or taxes on arrival. Where these apply and aren't collected at checkout, they are the recipient's responsibility.

Address accuracy. Please check your shipping address at checkout. If you spot a mistake, email us before the order ships and we'll correct it. We can't be responsible for parcels sent to an incorrect address you entered.

Lost or delayed parcels. If your order hasn't arrived within 30 days of the order date, or the tracking hasn't updated for 10 days, contact us. See our Refund policy for how we resend or refund.

Contact. Questions about your delivery? Email support@fresh-deal.com with your order number.